Terms and Conditions betx – Complete Platform Usage Guide

This Terms and Conditions document constitutes a legally binding agreement between you ("User" or "Player") and betx ("Company", "We", or "betx") regarding the use of the betx.pw website and all services provided through it.

By registering an account, accessing the website, or using any betx services, you confirm that you have read, understood, and agree to be bound by all terms stated in this document, together with the Privacy Policy and Responsible Gambling Guidelines betx.

If you do not agree with any part of these Terms and Conditions, please do not use the betx platform. Continued use of the betx platform after any amendments have been made constitutes your acceptance of the updated terms.

To register and use the betx platform, you must meet all of the following requirements without exception:

• At least 18 years of age at the time of registration;
• Having full legal capacity to enter into a binding agreement;
• Not a citizen or resident of any jurisdiction where the use of the betx platform is prohibited by law;
• Registering for personal use only, not on behalf of any third party;
• Does not hold any other active betx account at the time of registration.

Betx reserves the right to conduct identity verification (KYC) at any time to confirm that eligibility requirements are met. The KYC process involves submitting valid identification documents such as a Malaysian identity card (MyKad) or a valid passport.

Identity Verification (KYC)

As part of betx's commitment to platform security and compliance with industry best practices, we carry out standard KYC procedures. Documents that may be requested include:

• Identity document (MyKad/Passport) – front and back;
• Proof of current residential address (not older than 3 months);
• Details of the payment method used for your deposit.

KYC verification is typically completed within 1 to 3 working days. betx will not process withdrawals above certain limits until KYC verification is fully completed.

Each player is permitted to hold only one (1) active account on the betx platform. Owning multiple accounts is prohibited and may result in the closure of all associated accounts and freezing of any existing balances.

Account Security

You are fully responsible for maintaining the confidentiality of your password and betx account login details. Do not share your login information with anyone, including family members. If you suspect your account has been compromised, contact the betx support team immediately.

Betx protects your account with 256-bit SSL encryption and offers two-factor authentication as an additional security layer. We encourage all players to enable this feature.

Accurate Account Information

All information you provide during registration and throughout your use of the betx platform must be truthful, accurate, and up to date. betx reserves the right to close an account and withhold funds if false or misleading information is found to have been provided.

Betx supports a wide range of payment methods popular in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. Deposits are credited to your betx account instantly once payment is successfully processed.

Deposit Limits and Conditions

• Minimum and maximum deposit limits are subject to your account's VIP level and the payment method selected;
• All deposits must come from a legitimate source and must belong to you personally;
• Betx does not accept deposits from third parties – the payment method used must be in the account holder's name;
• Betx reserves the right to request proof of payment method ownership at any time.

Failed deposits resulting from errors on the part of the payment service provider will be returned to the original source within the timeframe set by that provider. betx is not responsible for delays caused by such third parties.

Currency

All transactions on the betx platform are conducted in Malaysian Ringgit (MYR). No foreign currency is accepted directly. Any currency conversion required is the player's responsibility and may be subject to conversion fees by your financial institution.

Players may submit a withdrawal request at any time via the betx account control panel. Withdrawals are processed to the same or similar payment method used for the deposit, subject to availability.

Processing Time

Withdrawal processing times are as follows, subject to completed KYC verification:

• Silver Member: Typically within 1–3 business days;
• Gold Member: Priority – usually within 24 working hours;
• Platinum Member: High priority – usually within 12 working hours;
• Diamond Member: Highest priority – typically within 6 business hours.

Betx reserves the right to suspend or decline withdrawal requests that are suspicious or require further investigation. In such cases, betx will notify the player within a reasonable timeframe.

All games on the betx platform are conducted in accordance with clear and transparent rules. Game outcomes are generated by a certified Random Number Generator (RNG) system, ensuring fairness for all players.

Fair Gaming

Betx is committed to providing a fair gaming environment. The RNG used by betx is regularly audited and certified by independent third parties. The outcome of every round is entirely random and cannot be influenced by betx or any other party.

Technical Issues

In the event of a technical disruption during a game session, betx will use system records to determine the valid outcome. If the outcome cannot be clearly determined, betx reserves the right to void the bet and return the wagered amount to the player's balance.

Fraud and Exploits

Any attempt to exploit technical vulnerabilities, use automated software (bots), engage in collusion, or commit any form of fraud is strictly prohibited and may result in immediate account closure and freezing of funds.

Betx offers a variety of bonuses and promotions from time to time, including weekly VIP cashback, birthday bonuses, and special promotions. Each promotion has its own specific terms and conditions, which will be clearly stated when the promotion is announced.

General Bonus Terms

• All bonuses are subject to the specified wagering (rollover) requirements – please read the promotion terms carefully;
• Players are eligible for one type of promotion at a time unless otherwise stated;
• Betx reserves the right to modify, withdraw, or terminate any promotion at any time with reasonable notice;
• Abuse of the bonus system may result in bonus cancellation and action taken against the account.

Betx VIP cashback is calculated automatically based on weekly gameplay activity and credited at the start of the following week. The wagering requirement for VIP cashback is more relaxed compared to standard bonuses. For full details on the betx VIP programme, visit the VIP Programme us.

Betx expects all players to conduct themselves courteously, fairly, and responsibly while using the platform. The following behaviours are strictly prohibited:

• Offensive, threatening, or harassing language or behaviour directed at other players or betx staff;
• Attempting to manipulate game outcomes by any means;
• Sharing login credentials or allowing others to use your account;
• Using unauthorized third-party software to gain an unfair advantage;
• Making unauthorized chargebacks on deposits already used for gameplay;
• Any activity that violates applicable local laws.

Players are free to close their betx account at any time by contacting our support team. Any eligible balance (after meeting the relevant conditions) will be processed in accordance with standard withdrawal procedures.

Closure by betx

Betx reserves the right to suspend or close an account if:

• There is a breach of any term in this document;
• Suspicious activity potentially involving fraud or money laundering is detected;
• KYC verification cannot be completed within the stipulated timeframe;
• Account inactive beyond the specified period (subject to prior notice).

In cases of closure due to serious violations, betx reserves the right to withhold funds in the account while an investigation is conducted.

Self-Exclusion

Players who feel they need a break from playing may apply for a temporary or permanent self-exclusion through the betx support team. betx takes these requests seriously as part of our commitment to responsible gaming.

The betx platform is provided "as is" and betx makes no guarantee that the platform will operate without interruption or error at all times. betx will strive to maintain maximum uptime but is not liable for losses caused by disruptions beyond our control.

Betx is not liable for any indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to loss of anticipated profits or loss of data.

Betx's maximum liability to any player shall not exceed the total amount deposited by that player within the 30 days preceding the claim.

Betx takes player privacy very seriously. All personal data you provide to betx is handled in accordance with Privacy Policy our comprehensive policy, which forms part of these Terms and Conditions by reference.

In short, betx:

• Only collecting data necessary to provide the service;
• Will not sell or disclose your personal data to third parties without your consent, except as required by law;
• All data is protected with 256-bit SSL encryption;
• Providing a way for you to access, correct, or request deletion of your data.

For complete information on how betx handles your data, please read betx Privacy Policy in full.

Betx reserves the right to amend these Terms and Conditions at any time. Players will be notified of any material changes via their registered email or in-platform notification at least 7 days before the amendments take effect.

Continued use of the betx platform after the notice period expires means you accept and agree to the amended terms. If you do not agree with the changes, you have the right to close your account and withdraw any eligible balance before the new terms take effect.

It is your responsibility to review this Terms and Conditions page periodically for any updates. The "Updated" date at the top of this page will indicate when the last amendment was made.